How to Cancel a Service

This guide will walk you through the process of canceling a service with Mellow Services. Follow the step-by-step instructions below to ensure a smooth cancellation process.

Step 1: Log in to Your Client Portal

  1. Visit the Mellow Services Billing Portal: https://billing.mellowservices.com
  2. Enter your email address and password to log in.

Step 2: Navigate to Your Services

  1. Once logged in, click on Services in the main dashboard.
  2. Locate the service you wish to cancel.
  3. Click on manage to open its management page.

Step 3: Request Cancellation

  1. Click the Request Cancellation button on the left-hand side menu.
  2. Select the cancellation type:
    • Immediate: The service will be canceled right away.
    • End of Billing Period: The service will be canceled at the end of your current billing cycle.
  3. Provide a reason for the cancellation.
  4. Click Submit Request to proceed.

Step 4: Confirm Cancellation

  1. Follow any additional instructions if required.
  1. If you change your mind, contact support ASAP before the cancellation is finalized.

Additional Support

If you encounter any issues while canceling your service, reach out to our support team:

  • Live Chat: Available on the Mellow Services website.
  • Ticket: Submit a ticket through the client portal.

We appreciate your business and hope to serve you again in the future!

 

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